Sales Administrator – The Business Exchange (TBE)

📍 Location: Sandton, Gauteng
💼 Employment Type: Permanent | Full-Time
💰 Salary: R120 000 – R216 000 per annum

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About the Role

The Business Exchange (TBE) is seeking a highly organized, customer-focused Sales Administrator to support its sales operations. This office-based position plays a vital role in managing sales enquiries, leasing administration, tenant communication, renewals, reporting, and overall sales coordination.

The successful candidate will ensure that all sales-related activities are handled professionally, accurately, and efficiently while delivering an exceptional experience to prospective and existing tenants.

Key Responsibilities

Sales & Client Support

• Handle incoming sales calls and qualify customer enquiries.
• Manage business WhatsApp communications and sales email inboxes.
• Schedule office viewings, client meetings, and site visits.
• Conduct office viewings when required and provide feedback to the sales team.
• Follow up on quotations, leasing opportunities, and client enquiries.
• Make outbound sales calls to support lead generation and occupancy targets.
• Assist clients with renewals, relocations, upgrades, downgrades, and related requests.

Administration & Documentation

• Prepare quotations, proposals, lease agreements, addendums, and related documentation.
• Maintain accurate tenant records, files, and correspondence.
• Manage onboarding documentation for new tenants.
• Coordinate handovers of completed deals to Finance and Operations teams.
• Update lead records, vacancy schedules, parking schedules, and lease registers.
• Maintain organized documentation using SharePoint and company systems.
• Produce monthly sales and churn reports while ensuring accurate record-keeping.

Team & Operational Support

• Support sales meetings and lease-signing appointments.
• Assist sales operations across Johannesburg, Cape Town, and Umhlanga locations.
• Escalate client concerns, approval delays, or documentation issues where necessary.

Minimum Requirements

• Grade 12 / Matric certificate.
• Relevant qualification in Business Administration, Sales Administration, Customer Service, Property, Real Estate, or a related field will be advantageous.
• Previous experience in sales administration or customer-facing administration.
• Experience within property, serviced offices, leasing, hospitality, business centres, or commercial client services will be advantageous.
• Strong verbal and written communication skills.
• Excellent telephone etiquette and customer service abilities.
• Proficiency in Microsoft Excel or Google Sheets.
• Experience with SharePoint or document management systems.
• CRM and lead management experience will be advantageous.
• Knowledge of WhatConverts or similar lead-tracking systems is beneficial.

Skills and Competencies

• Professional and customer-service oriented.
• Highly organized with excellent time-management skills.
• Strong attention to detail and accuracy.
• Proactive and responsive with excellent follow-up abilities.
• Able to manage multiple priorities under pressure.
• Trustworthy and professional when handling confidential information.
• Positive attitude and ability to work collaboratively within a team environment.

Why Join The Business Exchange?

• Work within premium serviced office environments.
• Be part of a professional, service-driven team.
• Opportunities for growth and development.
• Exposure to leading businesses and corporate clients.
• Culture focused on accountability, excellence, and teamwork.

Important Notice

The Business Exchange (TBE) does not charge any fees during the recruitment process. Applicants should never make payments for job applications, interviews, assessments, or placements.

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