CLIENT SERVICE LEARNERSHIP - BestMed Medical Scheme
CLIENT SERVICE LEARNERSHIP
Bestmed Medical Scheme
About the Learnership
Kick-start your career in customer service with an exciting opportunity to gain practical experience in a dynamic and fast-paced working environment. This learnership is designed to help you develop valuable communication, problem-solving, and client interaction skills while working alongside a supportive and professional team.
At Bestmed Medical Scheme, we are dedicated to creating an inclusive workplace that supports learning and growth. Applications from persons living with disabilities are strongly encouraged and will receive preference.
This 12-month learnership forms part of the Youth Employment Service (YES) initiative.
Key Responsibilities
- Participate in structured training focused on customer service, communication, and call centre operations
- Handle inbound and outbound client calls professionally
- Assist members with enquiries and provide accurate information
- Resolve customer concerns efficiently and effectively
- Deliver excellent customer service and maintain high client satisfaction levels
- Complete all required Youth Employment Service learning modules to obtain certification
Minimum Requirements
Qualification
- Grade 12 / Matric certificate
Experience
- No prior experience required
This opportunity is ideal for motivated young individuals who are eager to learn, gain workplace experience, and grow within a professional customer service environment.
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