CLIENT SERVICE OFFICER: ASSESSOR (X7 POSTS)

CLIENT SERVICE OFFICER: ASSESSOR (X7 POSTS)
(Re-advertisement – candidates who previously applied are encouraged to reapply)

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Salary: R280 278 per annum

Centres and Reference Numbers

• Labour Centre: Kariega (stationed at Joubertina Satellite Office) – Ref No: HR/4/4/10/01 (1 Post)
• Labour Centre: Kariega (stationed at Louterwater Satellite Office) – Ref No: HR/4/4/10/02 (1 Post)
• Labour Centre: Kariega (stationed at Misgund Satellite Office) – Ref No: HR/4/4/10/03 (1 Post)
• Labour Centre: Kariega (stationed at Hankey Satellite Office) – Ref No: HR/4/4/10/04 (1 Post)
• Labour Centre: Kariega (stationed at Patensie Satellite Office) – Ref No: HR/4/4/10/05 (1 Post)
• Labour Centre: Kariega (stationed at Jeffreys Bay Satellite Office) – Ref No: HR/4/4/10/06 (1 Post)
• Labour Centre: Kariega (stationed at Humansdorp Satellite Office) – Ref No: HR/4/4/10/07 (1 Post)

Minimum Requirements

• Grade 12 / Senior Certificate
• No prior experience required

Knowledge Requirements

• Unemployment Insurance Act and Regulations
• Unemployment Insurance Contributions Act
• Public Finance Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• Department of Labour and UIF policies and procedures
• Treasury Regulations
• UIF Vision, Mission, and Values
• Batho Pele Principles

Required Skills

• Interpersonal and customer service skills
• Professional telephone etiquette
• Interviewing techniques
• Computer literacy
• Strong verbal and written communication
• Listening and interpretation skills
• Conflict resolution
• Time management
• Analytical thinking
• Ability to learn operational systems through on-the-job training

Key Responsibilities

• Provide client screening services
• Process applications for UIF benefits
• Register payment continuation forms
• Perform general administrative duties

Enquiries

Ms W Koba
Tel: (041) 995 7047

Application Process

Submit applications to:
Deputy Director: Labour Centre Operations

• Postal Address: P.O. Box 562, Kariega, 6230
• Hand Delivery: 15A Chase Street, Kariega, 6230
• Email: JobsECUHG@labour.gov.za

Employment Equity

Preference will be given to white male candidates in line with EE targets.