Client Service Officer: IES (14 Positions Available)

Client Service Officer: IES (14 Positions Available)

Salary: R280 278 per annum

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Available Locations

• Alberton Labour Centre – Ref: HR4/4/4/05/22 (1 Post)
• Brakpan Labour Centre – Ref: HR4/4/4/05/23 (1 Post)
• Carletonville Labour Centre – Ref: HR4/4/4/05/24 (1 Post)
• Kempton Park Labour Centre – Ref: HR4/4/4/05/25 (1 Post)
• Nigel Labour Centre – Ref: HR4/4/4/05/26 (1 Post)
• Randburg Labour Centre – Ref: HR4/4/4/05/27 (1 Post)
• Sebokeng Labour Centre – Ref: HR4/4/4/05/28 (1 Post)
• Bronkhorstspruit Labour Centre – Ref: HR4/4/4/05/29 (1 Post)
• Ga-Rankuwa Labour Centre – Ref: HR4/4/4/05/30 (1 Post)
• Roodepoort Labour Centre – Ref: HR4/4/4/05/31 (1 Post)
• Soweto Labour Centre – Ref: HR4/4/4/05/32 (1 Post)
• Vanderbijlpark Labour Centre – Ref: HR4/4/4/05/33 (1 Post)
• Vereeniging Labour Centre – Ref: HR4/4/4/05/34 (1 Post)
• Krugersdorp Labour Centre – Ref: HR4/4/4/05/35 (1 Post)

Minimum Requirements

Applicants must possess a Grade 12 / Matric certificate and have knowledge of:

• Labour legislation and related regulations
• International Labour Organization (ILO) conventions
• Public Service Act and Public Service Regulations
• Departmental policies, procedures, and guidelines
• Batho Pele principles

Key Competencies:

• Computer literacy
• Strong communication and interpersonal skills
• Telephone etiquette
• Interviewing skills
• Problem-solving abilities
• Ability to interpret and apply legislation

Main Responsibilities

• Serve as the first point of contact at the Registration Services help desk.
• Provide client assistance and information on IES-related labour legislation.
• Resolve complaints received from clients in accordance with IES Standard Operating Procedures (SOPs).
• Perform general administrative duties.
• Participate in advocacy and awareness campaigns when required.

Enquiries

• Alberton: Ms M Mojapelo – (011) 861 6130
• Brakpan: Mr P Mati – (011) 744 9000
• Carletonville: Mr B P Mosoeu – (018) 788 3281
• Kempton Park: Ms P Ralane – (011) 975 9301
• Nigel: Mr R Madonsela – (011) 814 7095
• Randburg: Ms M Tyelbooi – (011) 781 8144
• Sebokeng: Ms M Mamburu – (016) 981 0280
• Bronkhorstspruit: Ms M A Phasha – (013) 932 0197
• Ga-Rankuwa: Mr L P Ranwashe – (012) 700 0290
• Roodepoort: Ms C Geldenhuys – 010 061 1532
• Soweto: Ms J Monoto – (011) 983 8700
• Vanderbijlpark & Vereeniging: Ms M Mamburu – (016) 981 0280
• Krugersdorp: Mr D McDonald – 010 061 0427

How to Apply

Applications must be submitted to the relevant Labour Centre by hand delivery or email. Candidates should send their applications to the Labour Centre corresponding to the post they are applying for.

Employment Equity

Preference will be given to African males and White males in line with the Department's Employment Equity targets.

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