Clover Learnership Programme 2026: Customer Service Centre Vacancies (10 Positions)

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Clover is inviting suitably qualified and unemployed young South Africans to apply for its Customer Service Centre Learnership Programme (Call Centre Vacation Work Programme) 2026/2027. This opportunity is aimed at young people who want to gain practical workplace experience in customer service, call centre operations and customer query resolution.

The programme will take place from December 2026 to January 2027 at Clover's Customer Service Centre offices in Roodepoort, Gauteng.

Successful applicants will gain valuable exposure to a professional working environment while developing essential communication, problem-solving, computer literacy and interpersonal skills.

A total of 10 positions are available, making this an opportunity for recent matriculants who want to gain workplace experience and build a foundation for future employment.

Clover Customer Service Centre Programme Details

Important: Although the vacancy is listed under the learner category, Clover describes it as a Call Centre Vacation Work Programme. Applicants should therefore understand that it is a temporary workplace experience opportunity.

Minimum Requirements

To qualify for the Clover Customer Service Centre Programme, applicants must meet the following requirements:

• Grade 12 (Matric) or an equivalent NQF Level 4 qualification.

• Matric must have been completed within the past five years (2021–2025).

• A minimum average of 55% in English and Mathematics or Mathematical Literacy.

• Advanced computer literacy.

• Must currently be unemployed.

• Applicants must not have participated in a learnership programme before.

Applicants should ensure that they meet all the listed requirements before submitting their applications.

Key Competencies and Skills

Clover is looking for candidates who demonstrate the following personal attributes and workplace competencies:

• Proactive and action-oriented.

• Honest and consistent.

• Ability to maintain high standards.

• Good interpersonal effectiveness.

• Commitment and motivation.

• Ability to work collaboratively with others.

• Customer-oriented attitude.

• Effective communication skills.

• Ability to apply numerical principles.

These competencies are important because successful candidates will interact with customers, handle enquiries and work as part of a customer service team.

Duties and Responsibilities

Successful candidates will be exposed to various customer service and call centre responsibilities.

1. Providing Customer Service

• Provide a high level of customer service.

• Handle inbound and outbound customer interactions.

• Resolve customer queries and complaints by engaging relevant stakeholders.

2. Capturing and Confirming Customer Orders

• Capture customer orders accurately and on time according to the daily call list.

• Inform customers when their accounts are on hold.

• Confirm customer orders according to standard operating procedures.

• Inform relevant stakeholders about issues relating to customer orders.

3. Selling Clover Products

• Sell Clover and principal products according to customer ranging.

• Offer new or additional products to customers.

• Explain product features and available special offers.

4. Promoting Teamwork and Cooperation

• Assist team members in achieving team objectives.

• Share responsibility for completing tasks.

• Support team values.

• Participate in team meetings.

• Take responsibility for the visual management of information.

Location of the Programme

The programme will be based at:

• Company: Clover

• Department: Customer Service Centre

• Location: Roodepoort, Gauteng

• Duration: December 2026 to January 2027

Candidates should be prepared to work at Clover's Customer Service Centre offices in Roodepoort.

How to Apply for the Clover Customer Service Centre Programme

Interested candidates who meet the minimum requirements can submit their applications online through Clover's official recruitment portal.

Applicants are encouraged to submit their applications before the closing date. Make sure that your educational qualifications and other application information are accurate.

Employment Equity

Clover is committed to employment equity and transformation. According to the vacancy advertisement, preference will be given to applicants from designated groups.

Closing Date

The closing date for the Clover Customer Service Centre Learner Programme is 5 November 2026.

Why Should You Apply?

This programme provides unemployed young people with an opportunity to gain practical workplace experience in a customer service environment.

Participants will develop valuable skills in:

• Call centre operations.

• Customer relationship management.

• Communication and telephone etiquette.

• Customer complaint resolution.

• Computer and data capturing.

• Teamwork and problem-solving.

These skills can help participants prepare for future opportunities in customer service, administration, sales and call centre operations.

Source: Clover Official Vacancy Advertisement – Learner: CSC.

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