Data Capturer: Client Services - Sanlam

Data Capturer: Client Services

Location: Midrand, Gauteng
Company: MiWay (Sanlam Group)
Job Type: Permanent
Closing Date: 6 July 2026

Follow WhatsApp Channel

MiWay, part of the Sanlam Group, is looking for a motivated and customer-focused Data Capturer: Client Services to join its team in Midrand. This role is ideal for individuals with call centre and administrative experience who enjoy delivering excellent customer service while ensuring accurate data processing and client support.

Key Responsibilities

• Handle inbound and outbound calls professionally and efficiently.
• Capture and update customer information accurately on company systems.
• Resolve customer enquiries promptly while delivering exceptional service.
• Escalate complex queries to the relevant department when necessary.
• Provide clients with accurate product and service information.
• Maintain high standards of data quality and administrative accuracy.
• Build positive relationships with customers through professional communication.
• Ensure all work complies with company policies and quality standards.

Minimum Requirements

• Grade 12 (Matric) or NQF Level 4 qualification.
• At least 12 months' experience in a call centre and administrative environment.
• Computer literacy.
• Excellent verbal and written communication skills.

Skills and Competencies

• Strong customer service and administrative abilities.
• Excellent attention to detail and organisational skills.
• Active listening and problem-solving skills.
• Self-motivated, disciplined, and results-driven.
• Ability to multitask and perform well under pressure.
• Strong analytical thinking and commitment to quality.
• Professional attitude with the ability to work effectively in a team.
• Flexible and adaptable to changing business needs.

Key Attributes

• Customer-focused and service-oriented.
• Effective communicator.
• Good decision-making skills.
• Action-oriented and able to optimise work processes.
• Resilient and able to meet performance targets.
• Collaborative team player with a strong work ethic.

Why Join MiWay?

MiWay offers employees opportunities for career growth and professional development within the Sanlam Group. The company values innovation, diversity, teamwork, and customer excellence while providing an inclusive workplace that supports transformation and equal employment opportunities.

If you have a passion for customer service, administration, and accurate data capturing, this permanent opportunity could be the perfect next step in your career.