HUMAN RESOURCES CLERK (HELP DESK)

Reference Number: RECRUIT 2026/321
Directorate: Strategy, Operations and Compliance – Human Resources Management
Salary: R237 453 per annum (Level 05), excluding benefits
Centre: Pretoria: Head Office

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REQUIREMENTS

Applicants must meet the following requirements:

• A Grade 12 (Senior Certificate) or equivalent qualification.
• Demonstrated ability to work independently with professionalism, accountability and credibility.
• Working knowledge of PERSAL.
• Completion of the PERSAL Introduction Course is compulsory.
• Excellent knowledge of MS Excel and familiarity with other MS Office applications.
• Knowledge and understanding of legislation and regulations governing public service administration, particularly:
  • Public Service Act and Regulations
  • NPA Act
  • Basic Conditions of Employment Act
  • Labour Relations Act
  • Employment Equity Act
  • Skills Development Act
• Excellent administrative and organisational skills.
• Good written and verbal communication abilities.
• Strong planning and organising skills.
• Good problem-solving abilities.
• Sound coordination and administrative skills.

DUTIES AND RESPONSIBILITIES

The successful candidate will provide administrative and operational support to the Human Resources Management component. Key responsibilities will include:

• Recording, organising, capturing, storing and retrieving correspondence and HR-related data.
• Maintaining and updating registers and statistical information.
• Processing and monitoring invoices, including tracking relevant budget items.
• Responding to routine enquiries, including requests for confirmation of employment.
• Distributing documents and packages to relevant stakeholders when required.
• Maintaining the component's incoming and outgoing document registers.
• Maintaining an accurate and organised filing system for the component.
• Conducting quality checks on incoming HRM documentation before it is distributed.
• Providing administrative support to the Directorate: Human Resources Management as and when required.
• Performing other related administrative duties assigned within the scope of the position.

ENQUIRIES

Contact Person: Mr. Jacobus Hayward
Telephone: (012) 845 6178

HOW TO APPLY

Applications should be submitted via email to:

Recruit2026321@npa.gov.za