MESSENGER | PATIENT SERVICES

Location: Hilton, Pietermaritzburg, KwaZulu-Natal
Company: Life Healthcare Group
Facility: Life Hilton Private Hospital
Department: Patient Services
Job Type: Full-Time

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About the Role

Life Hilton Private Hospital is seeking a dedicated and professional Messenger to join its Patient Services team. Reporting to the Reception Supervisor, the successful candidate will be responsible for hospital deliveries, patient transportation, and providing general support services within the hospital.

Key Responsibilities

Messenger Duties

• Perform hospital deliveries and authorized trips.

• Maintain accurate vehicle logbooks and records.

• Ensure assigned vehicles remain clean and well-maintained.

• Report vehicle defects and safety concerns promptly.

• Adhere to company policies, SHEQ standards, and road traffic regulations.

• Successfully complete advanced driver training as required.

• Work effectively as part of a team while maintaining high service standards.

• Assist with various transport-related duties within the hospital.

Porter Duties

• Safely transport patients between wards, consulting rooms, radiology, pathology, and other departments.

• Deliver internal correspondence and hospital communications.

• Assist patients and visitors by directing them to the correct departments.

• Maintain a clean, welcoming reception area.

• Ensure hospital promotional materials and magazines are neatly displayed.

• Assist with the preparation of patient pre-admission packs.

• Perform additional duties as assigned by the Reception Supervisor.

Minimum Requirements

• Grade 12 (Matric) certificate.

• Valid Code 8 or Code 10 Driver's Licence.

• Valid PDP (Professional Driving Permit) will be advantageous.

• Minimum of 3 years' driving experience.

• Previous experience in a hospital environment will be beneficial.

• Must reside in Pietermaritzburg, Hilton, or surrounding areas.

• Physically fit and capable of performing patient transport duties.

• Willingness to work shifts, including weekends, public holidays, and night duty.

• Strong understanding of patient-centred service delivery.

Skills and Competencies

• Excellent verbal and written communication skills.

• Strong interpersonal and customer service skills.

• Good organisational and time-management abilities.

• Ability to work under pressure with minimal supervision.

• Professional appearance and positive attitude.

• High level of integrity and ethical conduct.

• Team-oriented with strong initiative and energy.

What We Offer

• Opportunity to work within a leading private healthcare group.

• Supportive and professional working environment.

• Ongoing training and development opportunities.

• Career growth within the healthcare sector.

Closing Date

08 June 2026

Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.

Life Healthcare is an Equal Opportunity Employer.

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