UIF Claims Officer (x19 Posts)
UI Claims Officer (x19 Posts)
📢 Re-advertisement: Applicants who previously applied are encouraged to re-apply.
💰 Salary: R280 278 per annum
Available Positions
📍 Bellville Labour Centre – Ref No: HR4/4/10/667 (9 Posts)
📍 George Labour Centre – Ref No: HR4/4/10/668 (10 Posts)
Minimum Requirements
- Grade 12 / Senior Certificate
- 0–6 months of experience
Knowledge Requirements
Candidates should have knowledge of:
- Unemployment Insurance Act
- Unemployment Insurance Contributions Act
- Public Service Act and Regulations
- Batho Pele Principles
- Departmental policies and procedures
- Customer care practices
Skills Required
- Verbal and written communication skills
- Good listening skills
- Computer literacy
- Administrative and customer service skills
- Ability to work with relevant systems and follow Standard Operating Procedures (SOPs)
Key Responsibilities
- Process and manage UIF claims according to relevant procedures
- Register employers and verify employee declarations
- Capture and process claims on relevant systems
- Ensure approved claims are paid within set turnaround times
- Assist clients with enquiries related to claims processing
- Perform general administrative duties within the section
Enquiries
📞 Bellville: Mr F Carstens – (021) 941 7002
📞 George: Mr M Charles – (044) 801 1223
Applications
Applications can be posted or hand-delivered to:
📍 Chief Director: Provincial Operations
PO Box 872, Cape Town, 8000
Or hand deliver to:
Department of Employment and Labour
No. 9 Long Street, Corner of Riebeeck & Long Street, Cape Town
Email Applications
📧 Bellville: WCJobs-BELL@LABOUR.gov.za
📧 George: WCJobs-GRG@LABOUR.gov.za
ℹ️ Note: Preference may be given in accordance with the department’s Employment Equity objectives.
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