Admin Assistant: Energy Revenue Customer Services

Admin Assistant: Energy Revenue Customer Services (Ref: ENER20199)
Department: Energy Department (2019)
Location: City of Ekurhuleni
Closing Date: 03 April 2026
Job Type: Permanent

FOLLOW WHATSAPP CHANNEL FOR RECENT UPDATES

Salary:
R273,288 – R374,820 per annum (basic salary, plus benefits)

Minimum Requirements

• Grade 12 (Matric)
• Computer literacy
• Good interpersonal and communication skills
• At least 1 year of relevant experience in a similar environment

Key Responsibilities

• Perform general administrative duties within the Metering Installation Maintenance subsection
• Provide first-line administrative support and advice regarding meter installations
• Respond to queries related to existing meter and electrical installations
• Handle public and internal enquiries concerning connections, prepaid meters, tampering, tariffs, and service connections/disconnections
• Ensure accuracy of consumer, metering, and property data on billing and vending systems
• Use the Business Process Management System to schedule job cards and update metering data (including prepaid, conventional, smart, and AMR meters)
• Ensure all applications comply with governance and regulatory standards

Additional Information

• Enquiries: Tel: 0860 54 3000
• Applicants may be required to provide proof of NQF levels for their qualifications
• If you do not receive feedback within six (6) weeks after the closing date, please consider your application unsuccessful

The City of Ekurhuleni is an equal opportunity employer and adheres to the principles of the Employment Equity Act. The municipality reserves the right not to make an appointment or to make a lateral appointment where applicable.