General Administrator I – Macsteel

Company: Macsteel Fluid Control Gauteng
Location: Elandsfontein, Gauteng
Employment Type: Full-time

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Job Overview

Macsteel Fluid Control Gauteng is seeking a detail-oriented General Administrator to join the Mac City team in Elandsfontein. The successful candidate will provide efficient administrative and office support, manage reception and switchboard functions, maintain accurate records, and assist with financial administration.

The role also requires close coordination with production, planning and dispatch teams to ensure customer orders and delivery commitments are fulfilled. The successful candidate will also assist with customer and supplier queries, community projects and sponsorship initiatives.

Minimum Requirements

• National Senior Certificate (Grade 12).

• Minimum of 3 years’ experience in an administration role.

• Experience using SAP, Ariba and K2.

• NQF Level 6 Diploma or Advanced Certificate in Office or Sales Administration is advantageous.

• Strong knowledge of fluid products, including valves, pipes, fittings and flanges, as well as structural steel, is essential.

• Computer literate with the ability to prepare reports, capture information and maintain accurate documentation.

Key Responsibilities

Office & Administrative Management

• Provide professional and customer-focused reception and switchboard services.

• Maintain accurate administrative records in accordance with document-control and retention requirements.

• Ensure information is correctly captured, organised and readily accessible.

• Order office supplies, including PPE, groceries and stationery.

• Create orders for inspections and stock transfers.

• Prepare and maintain Goods Receipt Notes (GRNs) for received goods and inventory control.

• Receive supplier invoices from the Purchasing Department and submit them for review and approval.

• Ensure approved creditor documents are forwarded to the Payables Department for processing.

• Maintain accurate records of invoices, GRNs and payment documentation.

• Reconcile and control petty cash.

• Process sundry orders for stationery, groceries and office equipment.

• Process Service Entry Sheets for plant and maintenance orders.

• Administer cash customer refunds.

• Process external transport invoices for payment.

• Receipt monthly branch service and rental invoices.

• Scan and submit approved payables documentation for payment.

• Follow up and resolve outstanding payables queries.

• Issue stationery and groceries to branch employees.

• Handle daily banking activities.

• Provide cashier relief when required.

• Maintain accurate records and prepare reports to support operational activities.

• Assist with community projects, sponsorships, golf days and local initiatives.

• Provide general administrative support to various teams.

Customer & Stakeholder Relations

• Develop and maintain positive relationships with customers.

• Respond to customer queries and complaints in a professional and timely manner.

• Assist with resolving service-related issues.

• Maintain high standards of customer satisfaction and retention.

Operations & Commercial Coordination

• Work closely with production, planning and dispatch teams.

• Ensure customer orders are accurately captured and processed.

• Monitor delivery schedules and follow up on outstanding orders.

• Ensure customer requirements and commitments are met.

• Assist in resolving operational issues that may affect customer service.

Financial Administration

• Follow company work procedures, standards and operational methods.

• Help minimise unnecessary expenditure and wastage.

• Identify and communicate potential cost-saving opportunities within the area of responsibility.

Compliance, Safety & Quality

• Comply with company policies, procedures and SHEQ requirements.

• Follow safe working practices and report identified risks or non-conformances.

• Maintain professional, ethical and accountable conduct at all times.

Ideal Candidate

The ideal candidate will be organised, detail-oriented, customer-focused and able to work effectively across administrative, financial and operational functions. Strong communication skills and the ability to coordinate with different departments are essential for success in this position.

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