HELPDESK OPERATOR (2 POSTS)

HELPDESK OPERATOR (2 POSTS)

Salary: R193 359 – R227 766 per annum
Successful candidates will be required to enter into a performance agreement.

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Centres:

• Master of the High Court: Bisho (Ref No: 65/26EC) – 1 Post
• Master of the Western Cape High Court: Cape Town (Ref No: 32/2026/M/WC) – 1 Post

Minimum Requirements:

• Grade 12 or an equivalent qualification

Skills and Competencies:
Computer literacy (MS Office), strong written and verbal communication skills, good interpersonal skills, and the ability to work under pressure.

Key Responsibilities:

• Manage incoming and outgoing calls and relay messages
• Direct calls to the relevant departments or officials
• Assist callers with general enquiries
• Test and monitor switchboard systems
• Ensure proper maintenance of switchboard equipment
• Compile telephone usage reports and maintain records and statistics

Enquiries:

• Eastern Cape: Ms C Williams | Tel: (043) 702 7000 / 7131
• Western Cape: Ms P Paraffin | Tel: (021) 462 5471

Applications:

Eastern Cape:
Quote the relevant reference number and submit your application to:
The Provincial Head, Private Bag X9065, East London, 5200
OR apply online: https://forms.office.com/r/X2XaVPasWu
OR hand-deliver to: Provincial Office, Department of Justice, 3 Phillip Frame Road, Waverley Park Complex, East London

Western Cape:
Submit applications to:
Provincial Head, Private Bag X9171, Cape Town, 8000
OR hand-deliver to: 8 Riebeeck Street, 5th Floor, Norton Rose House, Cape Town
OR apply online: https://forms.office.com/r/X2XaVPasWu
(For attention: Western Cape – Ms P Paraffin)

Important:
A separate application must be submitted for each reference number.

CLICK HERE TO APPLY