CLIENT SERVICE OFFICER: UIF (X13 POSTS)

CLIENT SERVICE OFFICER: UIF (X6 POSTS)

💰 Salary: R269 499 per annum

📍 Centres:

• Komani Labour Centre (Ref No: HR4/4/1/05) – 4 Posts
• Richards Bay Labour Centre (Ref No: HR4/4/3/44) – 2 Posts

FOLLOW WHATSAPP CHANNEL FOR RECENT UPDATES

Minimum Requirements

• Grade 12 / Senior Certificate
• No prior experience required

Knowledge Requirements

• Unemployment Insurance Act and Regulations
• Unemployment Insurance Contributions Act
• Public Financial Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• UIF and Department of Labour policies and procedures
• Treasury Regulations
• UIF Vision, Mission, and Values
• Batho Pele Principles

Key Skills & Competencies

• Strong interpersonal and communication skills (verbal & written)
• Telephone etiquette and interviewing skills
• Computer literacy
• Active listening and interpretation of UIF legislation
• Conflict resolution and time management
• Customer service and relationship management
• Analytical thinking
• Ability to learn operational systems through on-the-job training

Key Responsibilities

• Conduct client screening services
• Process UIF benefit applications
• Capture and manage payment continuation forms
• Perform general administrative duties

Enquiries

• Mr U Thambo: (045) 807 5400
• Mr I Ximba (Richards Bay): (035) 780 8708

Application Details

Submit applications to:

Komani (Queenstown):
Deputy Director: Labour Centre Operations
Private Bag X 323, Queenstown, 5320
📍 Hand delivery: 10 Robinson Road, Queenstown
📧 Email: JobsECQTN@labour.gov.za

Richards Bay:
Deputy Director: Labour Centre
Private Bag X 20033, Empangeni, 3880
📍 Hand delivery: 11 Lira Rink Road, Richards Bay
📧 Email: Jobs-KZN28@labour.gov.za

CLIENT SERVICE OFFICER: EMPLOYER SERVICES (X7 POSTS)

📢 Re-advertisement – previous applicants are encouraged to reapply

💰 Salary: R269 499 per annum

📍 Centre: Labour Centre: Kariega (with placement at various satellite offices)

Available Locations & References

• Joubertina Satellite Office – Ref: HR/4/4/9/16 (1 Post)
• Louterwater Satellite Office – Ref: HR/4/4/9/17 (1 Post)
• Misgund Satellite Office – Ref: HR/4/4/9/18 (1 Post)
• Hankey Satellite Office – Ref: HR/4/4/9/19 (1 Post)
• Patensie Satellite Office – Ref: HR/4/4/9/20 (1 Post)
• Jeffreys Bay Satellite Office – Ref: HR/4/4/9/21 (1 Post)
• Humansdorp Satellite Office – Ref: HR/4/4/9/22 (1 Post)

Minimum Requirements

• Grade 12 / Senior Certificate
• No prior experience required

Knowledge Requirements

(Same as UIF post)

• UIF legislation and related acts
• PFMA, POPIA, Treasury Regulations
• Departmental policies and Batho Pele Principles

Key Skills & Competencies

• Interpersonal and communication skills
• Telephone etiquette and interviewing ability
• Computer literacy
• Interpretation of UIF legislation
• Conflict management and time management
• Customer service and analytical skills
• Willingness to learn operational systems

Key Responsibilities

• Provide screening services
• Process UIF benefit applications
• Register payment continuation forms
• Perform administrative duties

Enquiries

• Ms W Koba: (041) 995 7047

Application Details

Deputy Director: Labour Centre Operations
15A Chase Street, Kariega, 6230
📧 Email: Jobs-ECUHG@labour.gov.za