SETA Leanerships (X54 Career Opportunities)

The services sector is one of the largest contributors to the economy and provides a diverse range of career opportunities. Careers in this sector cover services aimed at both businesses and private individuals, ranging from large financial and consulting firms to small enterprises such as hair salons. This highlights the broad scope of economic activity within the services industry.

With this in mind, the Department of Higher Education and Training (DHET) allocated services-related sectors across different Sector Education and Training Authorities (SETAs). As a result, certain services qualifications and occupations fall under the Banking, Insurance, and Social Services SETAs. All remaining service-related occupations that do not fall within these categories are covered by the Services SETA mandate.

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Services SETA Qualifications

The Services SETA provides qualifications in the following areas:

• Personal Care (X13 Career Opportunities)

• Real Estate and Related Services ( X6 Career Opportunities)

• Management and Business (X8 Career Opportunities)

• Labour and Collective Services (X3 Careers Opportunities)

• Communication and Marketing (X11 Career Opportunities)

• Cleaning and Hiring Services (X13 Career opportunities)

Artisanal work is globally recognised as a vital contributor to economic growth and job creation. Artisanal skills form a strong foundation for many economies, as artisans can offer their expertise to employers or establish their own businesses. Occupations such as hairdressing and fashion design demonstrate how versatile and mobile these skills are, making them highly valuable across industries.

This guide is designed to offer training guidance to individuals interested in pursuing careers within these service sectors.

Choosing a career can be challenging and overwhelming due to the wide range of options available. To assist young people in making informed career decisions, this guide serves as an accessible information gateway into the services sector and related career paths.

Learner Portal

A learner portal has been developed to collect information from individuals seeking training opportunities. Registering on the learner portal allows employers and training providers to easily identify potential learners. Information captured on the portal may be shared with employers, training providers, and partners offering Services SETA-funded programmes.

What Is the Services SETA Learner Portal?

The Services SETA Learner Portal allows prospective learners to manage their profiles directly with the Services SETA. Through the portal, users can:

• Create and manage their learner profile

• View and update personal and contact details

• Subscribe to receive notifications and communications from the Services SETA

How Does It Work?

To have your information shared with training providers, employers, and institutions offering education and training opportunities, you must register online and create an account. During registration, you will need to provide the following details:

1. Username – a name of your choice

2. Password – a secure password of your choice

3. Email address – your personal email for official communication

4. ID number – your South African ID number as reflected on your ID document

Once registered, your information will be stored by the Services SETA’s Project Coordination Unit and used when relevant opportunities arise. It is important to ensure that your details remain current.

Where to Access the Learner Portal

You can log in by following the provided link or by accessing the learner portal via the Services SETA website homepage.

What You Need to Know – Learner Rights and Responsibilities

Once enrolled in a learning programme, learners must understand both their duties and their rights. Learner agreements with employers are governed by the Skills Development Act, the Basic Conditions of Employment Act, and the Unemployment Insurance Act. These laws outline the responsibilities of both learners and employers involved in learning programmes.

Both employed and unemployed individuals may participate in learning programmes. Employed learners can register through their employer or within their sector, while unemployed learners may register via the Services SETA Learner Portal or through an accredited Services SETA training provider.

Learner Rights

Learners are entitled to:

• Receive an induction into the workplace-based learning programme

• Be educated and trained according to the approved learning programme

• Access all necessary resources required for the programme

• Undergo internal assessments and access assessment results

• Participate in final external summative assessments

• Receive a certificate of competence upon successful completion

• Receive an agreed allowance for the duration of the programme (for unemployed learners)

• Submit written grievances to the SETA regarding training quality concerns

Learner Responsibilities

Learners must:

• Complete all work experience activities outlined in the programme

• Adhere to workplace policies and procedures

• Participate fully in all knowledge, practical, and work-based learning activities

• Complete timesheets, projects, and internal assessments

• Be available for the final external summative assessment at the scheduled time and venue

Unemployment Insurance Fund (UIF)

Learners who receive a stipend during their learning programme are eligible for Unemployment Insurance Fund (UIF) benefits. A total contribution of 2% of the stipend is deducted, with 1% contributed by the learner and 1% paid by the employer.

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